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Testimonials

 

Hawthorn Woods Family Dental Care - Reviews & Testimonials - General Dentistry

 "I felt that the people that interacted with my child were excellent! They talked to her and let her know what they were going to do. When they talked to me they were excellent as well. They explained why they chose the plan they did for my daughter. Very professional!"



 

"Great place to go for any kind of dental work. Staff are very knowledgeable, helpful and courteous. They make you feel comfortable and at home."



 

"This is a great dental office. Appointments are always on time, the staff is friendly & professional, and they do seem to really care about providing great service to the patient. Dr. Copeland is the only dentist I've seen, and he takes the time to explain things about your teeth so you don't feel like you're being rushed through your visit and he is also extremely personable. I've moved around a lot and had several really good dentists, but this just might be my favorite office of them all."

"Friendly staff, very clean offices, thorough explanation of services and pro-active maintenance tips, no pain...all you could ask for in a dental team! Thanks"

I came to Hawthorn Woods Family Dentistry, since I had problems with my gums and overall dental health. Dr. Copeland provided a consultation and recommended a long-term treatment plan, which included porcelain veneers and improving my overall dental health in the course of two years. I could not believe the transformation and I enjoyed being part of the process!
Dr. Copeland performed the dentistry for my porcelain veneers, which look natural and help keep my gums healthy. Dr. Copeland gave me the smile I never had, but always wanted and did so in a caring and professional manner.
The staff at Hawthorn Woods Family Dentistry wanted to make sure I was happy and healthy and were accommodating to my schedule by providing appointments that worked for me.
What I like most about Hawthorn Woods Family Dentistry is that the aftercare and preparation were just as important to Dr. Copeland and his staff as the actual dentistry for the final fitting and placement of the veneers.

I went to your office to get a tooth extracted. I wanted to let you know what a wonderful experience I had! Jeffrey Copeland explained everything to me, helped me relax, feel at ease. The best part- I didn’t feel any pain! Never before have I felt more relaxed getting dental work! His assistant, Kristen, was just as comforting.

My sisters, Karen McGuinn and Sue Bowers, are patients of yours and highly recommended I come to you. The best advice I ever received from them!

I can’t say enough about Dr. Copeland. I’m going to recommend everyone I know to your practice!



“Thank you, Dr. Copeland, for giving me a beautiful smile! I was on a leave from my job when we made the improvements. When I returned to work, everyone kept saying that I looked “wonderful”, “refreshed”, “rested”.
However, no one said anything specifically about my teeth, which is what I had hoped would be the case.
I think this is because my teeth look so natural that they are not immediately noticed as “what” has changed, but just simply give me a prettier smile. Maybe it is just wishful thinking on my part, but I also feel that I look younger!”


"I've been a patient for 5 years and would like to say Dr. Jack Edgar is the most proficient dentist I have ever had work on my teeth. From the office staff to the technicians this is the most customer friendly and efficient group, powered by heart, who I have been associated with. It's always a pleasure to visit Hawthorn Woods Family Dental."

"This is a great dental office. Appointments are always on time, the staff is friendly & professional, and they do seem to really care about providing great service to the patient. Dr. Copeland is the only dentist I've seen, and he takes the time to explain things about your teeth so you don't feel like you're being rushed through your visit and he is also extremely personable. I've moved around a lot and had several really good dentists, but this just might be my favorite office of them all."

"Hawthorn Woods Family Dental is a warm caring professional environment. They are patient centered. You know your in competent hands that provide a nurturing sensitive climate for all ages. I would give these professionals the highest of recommendation."












"The staff is excellent. The hygienist I had is very friendly and informative. Both Dr. Edgar and Dr. Copeland explain everything in detail. I highly recommend this dental office."


"Dr. Copeland is amazing! This office treats their patience with honesty and care... I would recommend this dental practice in a New York minute! Congrat's to all involved starting with the receptionist, it takes a team spirit and knowledge to provide superior dental care. OZ"

"We could not be more pleased with the professional treatment we receive at Hawthorn Woods Family Dental Care. A state-of-the-art facility staffed by friendly people that have an "old school" commitment to providing the very best dental care for their patients."

Dear Dr. Edgar and Your Wonderful Staff,

I left your office Monday, December 5th, with my new implants, which are wonderful and feel good. I felt like a kid getting the best Christmas present.

Dr. Edgar, I cannot thank you enough for what you did for me. I was so happy when you said the word that you will take me as your patient again. It was such a relief when you said that. I knew I was in good hands again and a person I could put all my trust in. if it would not have been for you, I would not have had this wonderful outcome.

Thank you, thank you from the bottom of my heart. Wishing you and your family a blessed Christmas and all the best in the New Year. Most of all good health!

"Had a wisdom tooth extracted two days ago, I feel great. I give this staff an A+ from the moment I walked in the door. A very professional staff that is highly skilled with the latest technology to get the job done right. Thanks!"

"Outstanding dentists and staff that provide best in class care in a family friendly manner."

"This whole office is so friendly and professional - I LOVE coming here!"

Dr. Edgar and Dr. Copeland,

I would like to formally thank you both for allowing me to observe in your practice this past December 23rd. Having visited several practices over the past few years, I found your practice to be very professional and intriguing. In fact, of all of the practices I have observed, yours’ is the most diverse in procedures and techniques utilized to treat patients. I was incredibly impressed with your interest in pursuing further education in an effort to treat nearly every case presented to the practice. In fact, I have not yet seen a more productive office. I am incredibly interested in adopting a mindset similar to yours’, which is to learn and absorb the most information possible in order to perform things such as root canals, implants and wisdom teeth removals; things that I have seen every other dentist delegate to specialists. These are capabilities I have not yet seen a general dentist utilize and I am more than impressed with the knowledge and interest in knowing so much about these procedures.

I want to thank you both for allowing me to observe, having patience in explaining things, and answering questions in a way that was understandable for my level of knowledge; I really appreciate both of you taking the time of busy schedules to do so. I would like to apologize for the tardiness of this thank you; as you both know the holidays are incredibly busy with family and I have just completed a winter semester course, Human Anatomy, which essentially absorbed my life for the past few weeks. I truly appreciate the opportunity for allowing me to learn from the best, and if it were not a hindrance, I would love to come back and observe again. I will be home from Iowa for Spring break and for some of the summer, so I will definitely be in touch. If I am accepted into Dental School this spring, I will be sure to notify you both. Fingers crossed for UIC!



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